Tel Aviv-based community insights and analytics platform Zencity has just announced a $30 million funding round. The funding was raised exclusively from its previous investors, which include TLV Partners, Vertex Ventures Israel, Salesforce Ventures, M12 – Microsoft’s venture fund, and Canaan Partners Israel.
The company gathers data from sources including social media, local news channels, emails, CRMs, Google analytics, and non-emergency government hotlines. While much of this information is already available to local municipalities, it is often decentralised and difficult to access. Once collected, Zencity’s proprietary AI algorithm sorts and codes the data. An online dashboard (also accessible through a mobile app) then presents this information in an easy-to-understand format.
In a statement, Co-Founder and CEO Eyal Feder-Levy said that this funding will enable Zencity to further develop its business in the UK, Australia, Canada and Eastern Europe. Feder-Levy also signaled that the company will use the funding to further develop its platform’s artificial intelligence-driven analysis capabilities.